SCAO Customer Satisfaction Survey Results
Trial courts serve the public; SCAO
serves the trial courts. To improve service, SCAO conducted a survey of our customers both in person at a judicial conference and online. Comments provided by respondents are already being used to identify and address concerns raised by judges and staff of the trial courts. Click here to learn more about the survey results.
Results of Trial Courts Public Satisfaction Survey
Michigan is leading the nation in transforming its judiciary to increase efficiency, embrace technology and measure performance to improve service to the public. In particular, SCAO's performance measures initiative is helping the judiciary open a window to court operations so that success can be duplicated and concerns can be addressed. Click here to learn more about the survey results.