Performance Measures

In March 2012, the State Court Administrative Office announced a new initiative to promote better public service and more efficient courts: Courts working smarter for a better Michigan.  SCAO will help courts "work smarter" by using performance measurement to assess and improve how they function.

​​"'Courts working smarter' is a double-pronged effort: A court uses metrics -- for such items as time to disposition, juror utilization rates, access and fairness -- to assess its performance. The court then knows where it's doing well and where it could improve, and is encouraged to innovate in order to address the weaker areas."   -- Chief Justice Robert P. Young, Jr. Testimony before the House and Senate Appropriations Subcommittees on the Judiciary, February 2013   See the full text of Chief Justice Young's remarks.

Courts working smarter for a better Michigan will continue in 2013, with SCAO beginning to publish some statewide performance measures online.

trial court Performance Measures in the Media

• Ann Arbor's 15th District Court Seeks to Address Underlying Issues that Bring People to Court
• Making Michigan's Courts Better: On "Good Measurement and a Commitment to Follow the Data"

Education and References

• CourTools
• High Performance Courts

Memos

• Draft Public Satisfaction Survey and Instructions (03/28/13)
• Status of the Performance Measures Implementation Plan (12/19/12)
• Performance Measures Implementation Plan (10/15/12)
• Performance Measures Implementation Plan (12/7/12)