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Recent Communications

New information for trial courts on requirements and other operational matters.  Updated regularly; SCAO Monthly Brief (a summary of items posted over the last month) sent the third Thursday of each month.


SCAO Communications


FOCB Memoranda


Connections Newsletter

Quarterly newsletter providing up-to-date information on topics concerning the trial courts.

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image: Michigan Supreme CourtThe State Court Administrative Office (SCAO) is the administrative agency of the Michigan Supreme Court. Article VI, Section 3 of the Michigan Constitution states that the Michigan Supreme Court "shall appoint an administrator of the courts and other assistants of the supreme court as may be necessary to aid in the administration of the courts of this state." The Supreme Court has administrative oversight of Michigan's courts and exercises that oversight through the SCAO.


What's New for Trial Courts

​Judiciary Dashboards have been updated

Looking for the latest information about the great work Michigan courts are doing?  The updates for the Judiciary Dashboard and Performance Measures Data webpages are complete.  Visit the Judiciary Dashboard for the latest statewide information on topics ranging from clearance rates to court consolidation and streamlining.  Visit the Performance Measures Data page and click on the map for detailed information about each court.     

scao region ii has a new administrator
Jodi Latuszek, former SCAO Trial Court Services management analyst, was recently promoted to succeed the retiring Jim Hughes. ​Read more​.


With the help of the Trial Court Performance Measures Committee, Michigan's trial courts have now documented a remarkable record of service to the public.  From timeliness to customer satisfaction, we are very proud of the work trial courts are doing as efficient and responsible stewards of public resources.


To build on this record of success, the Committee has endorsed the implementation of two new performance measures (click on the links for detailed information):

  • ADA Compliance will help ensure that persons with disabilities have equal and full access to our court system.


There will be training, best practice information, and other support for both measures, and compliance data will be published in May of next year.


Click here for more information about performance measures.


the verdict is in: statewide survey says public is very satisfied with michigan's trial courts

Results of the 2014 Trial Courts Public Satisfaction Survey have been published, revealing that court users are very satisfied with their experiences in Michigan’s trial courts.  On questions ranging from fairness to timeliness, 26,000 people statewide were surveyed late last year as part of the Court’s efforts to measure trial court performance and improve service to the public
  • Click here for a summary of statewide results.
  • Click here for a map with links to more detailed information.

Statewide E-filing Initiative

The key mission of the State Court Administrative Office is to help trial courts improve service to the public. Statewide e-filing will help trial courts become more efficient and improve service to court users. E-filing allows for the filing of court documents from anywhere in the state at any time of the day without having to drive to a court office or send large amounts of printed materials via a delivery service, thereby saving time, gas, parking fees, copy costs, and delivery charges. A statewide e-filing system will also accommodate electronic notice and service of process and provide other expanded benefits to improve the efficiency of court interactions by attorneys, parties, and the public. Additional savings are generated when e-filing is linked to electronic document management systems in the trial courts so that judges and staff can easily access important files at any time and from any place. This is the next step in technological advancement for our courts and may someday result in an entirely paperless court system –serving Michigan residents faster and better.


SCAO Issues RFI for a Statewide e-Filing System

Trial Courts Serve the Public; SCAO Serves the Trial Courts SCAO Customer Satisfaction Survey Results

With regard to customer satisfaction, SCAO is also interested in learning the opinions of its own customers—the trial courts—judges in attendance at the Supreme Court Judicial Conference earlier this year.  Subsequently, the National Center for State Courts made the survey available online to judges and court staff.  In total, the survey was completed either live or online by 392 judges and 459 court staff.

Find survey results here of Trial Court views of SCAO.


Information collected from the survey is being used to identify ways to improve how SCAO serves the trial courts.  Comments provided by judges who attended the “roundtable” sessions at the conference in Grand Rapids are also being used by SCAO to identify and address concerns expressed by trial courts.


The survey included 18 questions in which respondents were asked to provide their views on a five-point scale, with “1” being strongly agree to “5” being strongly disagree. Respondents could also indicate the question was not applicable and are not included in the total.


Highlights include:

  • Technology: 85 percent of respondents agreed or strongly agreed that the installation of video conferencing equipment improves trial courts’ ability to accommodate witnesses and parties.
  • SCAO Service: 82 percent agreed or strongly agreed that SCAO staff provides timely information, 83 percent said staff provides accurate information and 89 percent agreed that the staff treats them with courtesy and respect. Also, 79 percent reported that they feel comfortable contacting SCAO about administrative and ethical issues.
  • Performance Measures: 48 percent of respondents said they agreed or strongly agreed that “as a result of the performance measures initiative I have a better understanding of my court’s data.”   24 percent of respondents disagreed or strongly disagreed with the statement.
  • Concurrent Jurisdiction Plans: 44 percent of respondents agreed or strongly agreed that the plans have “improved the delivery of service to the public” while 20 percent disagreed or strongly disagreed.

State Court

Administrative Office

Hall of Justice

925 W. Ottawa Street

Lansing, MI 48909

Phone: (517) 373-0128

Fax: (517) 373-9831

Contact Us


T​he SCAO Staff Directory provides useful information about services provided to trial courts by SCAO staff and includes e-mail addresses and phone numbers. The new directory helps to achieve our mission: Trial courts serve the public; SCAO serves the trial courts.

Judiciary Dashboard

See statewide performance measures for the judiciary.


Trial Court Performance Measures

See performance measures for individual trial courts.