SURVEY: PUBLIC VERY SATISFIED WITH MICHIGAN'S TRIAL COURTS
Results of the 2015 Trial Courts Public Satisfaction Survey have been published, revealing that court users are very satisfied with their experiences in Michigan’s trial courts. On questions ranging from fairness to timeliness, 25,000 people statewide were surveyed late last year as part of the Court’s efforts to measure trial court performance and improve service to the public
Judiciary Dashboards have been updated
Looking for the latest information about the great work
Michigan courts are doing? The updates
for the Judiciary Dashboard and Performance Measures Data webpages are
complete. Visit the Judiciary
Dashboard for the latest statewide information on topics ranging from
clearance rates to court consolidation and streamlining. Visit the Performance
Measures Data page and click on the map for detailed information about each
scao region ii has a new administrator
Jodi Latuszek, former SCAO Trial Court Services management analyst, was recently promoted to succeed the retiring Jim Hughes. Read more.
2015 PERFORMANCE MEASURES
With the help of the Trial Court Performance Measures Committee, Michigan's trial courts have now documented a remarkable record of service to the public. From timeliness to customer satisfaction, we are very proud of the work trial courts are doing as efficient and responsible stewards of public resources.
To build on this record of success, the Committee has endorsed the implementation of two new performance measures (click on the links for detailed information):
will help ensure that persons with disabilities have equal and full access to our court system.
There will be training, best practice information, and other support for both measures, and compliance data will be published in May of next year.
Click here for more information about performance measures.
Statewide E-filing Initiative
The key mission of the State Court Administrative Office is to help trial courts improve service to the public. Statewide e-filing will help trial courts become more efficient and improve service to court users. E-filing allows for the filing of court documents from anywhere in the state at any time of the day without having to drive to a court office or send large amounts of printed materials via a delivery service, thereby saving time, gas, parking fees, copy costs, and delivery charges. A statewide e-filing system will also accommodate electronic notice and service of process and provide other expanded benefits to improve the efficiency of court interactions by attorneys, parties, and the public. Additional savings are generated when e-filing is linked to electronic document management systems in the trial courts so that judges and staff can easily access important files at any time and from any place. This is the next step in technological advancement for our courts and may someday result in an entirely paperless court system –serving Michigan residents faster and better.
SCAO Issues RFI for a Statewide e-Filing System