We encourage courts to share best practices and success stories, as well as practices and tools to avoid. Courts that are interested in implementing a particular practice can use the information provided to identify and contact courts that already have collections practice(s) in place.
Best Practices and Pilot Projects
COLLECT is an application that integrates with JIS' district (DCS) and circuit (CCS) court case management systems. The application generates notices on outstanding balances that can be mailed to defendants to increase compliance with court judgments. The COLLECT application has proven to be a highly effective and successful collections tool for many courts.
For additional information, send your court number, contact name, phone number, and e-mail address to: firstname.lastname@example.org. Include "COLLECT Info Request" in the subject line of your e-mail.
COLLECT Software Summary
Circuit Court Reference Guide
District Court Reference Guide
Circuit Court Users
District Court Users
These model policies are from the State Court Administrative Office and trial courts and are intended to generate ideas and should not be adopted verbatim. If using one of these models, before implementing the policy, the chief judge should be presented with a customized version to review and approve.
Trial Court Collection Policy Guidelines (SCAO)
Learn how and when to communicate the expectation of payment and how to neutralize common objections.
Contact Connie Daiss at (517) 373-2219 for a passcode to view videos.